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Deafblind Scotland and Network Rail join forces

Deafblind Scotland and Network Rail join forces

A new partnership aiming to enhance rail services for deafblind, blind and deaf customers has been launched. Network Rail will work with Deafblind Scotland over the next year to review and improve aspects of train station accessibility, staff awareness and communication to customers at Scotland’s two biggest stations – Glasgow Central and Edinburgh Waverley. Network Rail’s route commercial manager Susan Anderson said: “Network Rail is committed to providing a modern and accessible railway for all users and encourages feedback and advice from various groups to help us to achieve this.

“We are pleased to announce our support for Deafblind Scotland and look forward to using their unique and personal understanding of sensory impairment to further develop our services and create fully inclusive travel.” Recently becoming a Gold Sponsor of the charity, Network Rail will now be entitled to a range of consultancy work and training.

Ruth Dorman, Deafblind Scotland Chief Executive hailed the partnership as a step forward in improving services. She said: “By becoming a corporate sponsor of Deafblind Scotland, Network Rail will have access to a range of specialist training and advice which will improve the accessibility of their services and the awareness of their staff.

“It is extremely encouraging that Network Rail is taking a pro-active approach to ensure their services will be more accessible and we are greatly looking forward to offering our expertise.”

 

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